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Communication to contain Sick Leaves
 

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Communication to contain Sick Leaves
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"Good communication allows us to understand our patients, how the experience of illness impacts on each individual and to address the needs of each person who consults with us."

Professor Michael Kidd
President, World Organization of Family Doctors (WONCA)

Background
Un-indicated and extended sick leaves (SL) account for economic losses to several parties. Extended SL can result in social and psychological problems. Physicians express lack of training and frustration in issuing sick leaves. They don’t spend much time discussing work issues, believing that patients generally just want their sick leave signed and nothing more.

Physicians who sign SL without proper exploration of issues related to work and sickness are not necessarily giving patients what they want. This might culminate due to lack of training in sickness certification, inability to assess work capacity, and lack of communication skills.

This audiovisual package was made in the hope of initiating a discussion related to indications of SL and containing this phenomenon that has major implications. Two scenarios, presenting cases which might be encountered every day, are depicted and each is followed by a commentary. The first shows an unindicated sick leave while the second discusses a patient who requests a health certificate of absence that was denied.

Objectives
Physicians should be able to:
  • Communicate properly when a patient requests an unindicated sick leave.
  • State the indications for giving a sick leave.
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​​​​​​​​​Basic Skills
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​ ​​​​​​​​​Communication Skills to
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